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Include Everyone Who Can Help Keep A Patient Healthy

Connect Your Care Teams, Patients, Family Caregivers

Get Real-Time Data Reports on All Communications

Integrates With Any EHR/CM Patient Record System

Multi-Channel ~ Multi-Directional ~ Multi-Media ~ Mobile

CAMPAIGNS

Send automated HIPAA secure PHI Campaigns to any mobile phone and email

CHAT

Have HIPAA secure 1:1 and Group Chat with CareTeams, Patients and Family Caregivers 

Real-Time Translation in 62 Languages

Share HIPAA Secure Text, Photos, Videos, Voice, Documents, Surveys

MeU Closes Gaps Across Your Care Continuum

For the best patient & staff experience

Patients

OUTREACH ENGAGEMENT
EDUCATION

  • Connect With Hard To Reach Populations
  • Promote Health, Wellness, Preventive Care
  • Share Multi-Media Education, Resources, Surveys
  • Improve and Track Patient Satisfaction
  • Meet Regulatory And Program Goals
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Providers

VIRTUAL
CARE COORDINATION

  • Close Gaps In Care
  • Improve Transitions of Care & Reduce Readmissions
  • Enhance Chronic Care Management
    • Physical & Behavioral Care Coordination
    • Data Collection, Early Intervention
  • Support Patient/Family Caregiver
    Self-Management
  • Help Staff Easily Communicate, Collaborate & Provide Quality Care
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Family Caregivers

HOME HEALTH

  • Connect Providers To Patients/Family Caregivers, Home Health Staff & Community Based Services
  • Enable Remote Patient Communication & Monitoring
  • Gather & Share Patient Data To Develop, Track & Update Effective Care Plans
  • Use Multi-Channel Tools To Deliver & Evaluate Patient /Caregiver Education & Extend Staff Productivity
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Family Caregivers

Medication Therapy
Management

  • Mobile Multimedia Consumer Education Campaigns and Surveys
  • Digital Clinical Retail Pharmacist/Provider/CM Consultation
  • Close Gaps In Compliance With Preventive Services and Treatment Plan Adherence
  • Remotely Monitor and Intervene via Digital Surveys with Alerts to Providers
    • Side Effects, Interaction
    • General Health & Wellness
    • Social Determinants of Health
  • Obtain Real-Time Consumer Feedback on Medication Efficacy/Value
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ONE PLATFORM
MULTIPLE MESSAGING CHANNELS

chat_bubble

CHAT

1-1, Groups, Family Caregivers

Multi-Directional, Multimedia

Capture/Share HIPAA Secure Cloud Text, Photos, Videos, Voice, Documents, URL Links Surveys with Alerts to Providers

Real-Time Translation in 62 Languages

End-to-End Encrypted

Unified Web/Mobile Platform

Real-Time Intervention & Encounter Data

CAMPAIGNS

HIPAA & Non-PHI Options

Mass Personalized Campaigns with Real-Time Replies

To Any Email, SMS – No App Needed

Include Text, Voice, Photo/Video, Documents, Surveys with Alerts to Providers

Automated Appointment Reminders

Automated Messaging Triggered by Events: New Diagnosis, Program Enrollment, Discharge, Survey Responses

Disease-Specific Campaigns to any SMS/Email/MeU App To Notify Patients/Family Caregivers of Programs/ Support Groups

Include URL Links to Any Site/Portal for Program Information/Enrollment

Automated Resend ofCampaigns/ Surveys to Ensure 3X Outreach

Real-Time Data, Self-Serve Campaign Reports

TELEHEALTH/EVISITS

1:1 and Group Real-Time Video Calls

1:1 Real-Time Audio Calls

HIPAA secure, Via Mobile App or Web Platform

Data Auto-Integrated, Shareable (E-Consult)

Call History Log and Self-Serve Reports

COMMUNITY CHANNELS

HIPAA Secure, Mobile Video Channels

Education, Resources, Organizational News

Share Any 3rd Party Content

Channels for Patients, Family Caregivers, Communities of Interest

Peer Support Channels

Channel subscription with Broadcast Notification

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SECURE MESSAGING

HIPAA secure to any Email/SMS (No App Needed)

Individual to Individual

Individual to Group

Group to Group

Secure Specialist/Vendor Messaging

Include Text, Voice, Photo/Video, Documents, Surveys with Alerts to Providers

Real-Time Exportable Message Analytics

REAL-TIME ANALYTICS

Connect & Close the Gaps with Actionable Insight Analytics

Actionable analytics from multiple channels allows you to address gaps in communication and care across the continuum.

Encounter and Intervention Data

From Multiple Channels

At the patient/consumer; population; organizational level

Triggers alerts

Tracks each message Who in patient ecosystem saw/replied to information How many seconds watched, not watched What questions answered

Real-time, Accurate, Accessible

Exportable to any system

Analytics Support and Enhance

Informed Decision Making

Workflows that positively impact staff and patient experience

Message and Campaign effectiveness

AI Driven Engagement Strategy and Impact Outreach to high risk populations Compliance with Preventive care

Clinical and financial outcomes

Meeting audit and regulatory Compliance Requirements

Integrates Into Any EMR/EHR/CM Patient Record System

MeU Care Actionable Data

Track, Monitor, Analyze

All communications and Channels: Chat history Campaign, Survey, Secure Message Statistics Audio/Video Call History and Reports

Appointment Confirmations

Staff Activity/Productivity Invites sent/accepted by each staff user Chats saved by each staff user

Patient/Consumer Engagement/Activation

STATE OF THE ART SCALABLE TECHNOLOGY

  • Sits on top of any system with APIs; FHIR enabled; Single sign on; White label options
  • Proprietary technology, design, processes
  • Proprietary cloud and mobile media creators, cameras, message containers
  • HIPAA Compliant for any user; non PHI options; End-end encryption
  • Real-Time Analytics; Exportable to any system
  • AI; Machine learning
  • Full enterprise control over rights, roles, permissions, dashboards. Consumer control over communications options/opt outs.
  • Flexible deployment of communication tools, features
  • Unified cloud platform –Java, web browsers, native iOS & Android apps, devices
  • Discrete virtual enterprises hosted on AWS under BAA

MeU CARE’s All-in-One Mobile & Web Solution Closes Communication Gaps Across the Care Continuum

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